Mercedes-Benz is recalling more than 350,000 cars that its customers had bought after reports of fire incidents emerged.
It has been reported that the company has asked its customers who bought particular models of the car between 2015 and 2017 to return them for safety reasons.
The company says that it is conducting the recall as a way of protecting the safety of its clients and to get a chance to fix a fault in the ignition assembly of the cars.
Recently, Reuters reported that there had been about 50 fire incidents involving various new models of Mercedes-Benz. The reports indicated that some users had experienced fire incidents after they tried to start the car engine repeatedly.
It was reported that in most cases, a fire started in the engines of the cars after users had tried to forcefully start the engine. These reports prompted the company to investigate the issue.
It has been reported that the recent decision to recall the cars is based on the findings of the investigation.
According to findings of the investigation, the issue in question is related to a fault in the ignition assembly of the cars. The company says that the fire starts as a result of excess current passing through the assembly line after repeated attempts to start the engine of the car.
The report further states that the fire is caused by overheating of the components in the engine as a result of excess current arising from repeated attempts to get the engine working after it has stalled.
The company further says that it is planning to correct the fault by installing an additional fuse within the ignition system. The additional fuse is expected to dampen the excess current and prevent cases of the engine overheating when a user attempts to start it repeatedly.
It remains to be seen how the recent steps to correct the fault by the company will turn out. Some of the affected models include those that were manufactured between 2015 and 2017.
The carmaker expects to start correcting the fault over the next few months.