A recent update by Microsoft was followed by millions of cases of Skype crashes around the world. The impact was the worst in Europe, where the problems began yesterday, but the situation still isn’t getting any better.
There were still no confirmations from Microsoft, but it is suspected that these crashes are happening because of an ongoing cyber attack. One group of hackers has even claimed responsibility, but this too wasn’t confirmed yet.
So far, Microsoft has only confirmed that the issue exists, and on their Twitter account, they called it a ‘global incident’. Another tweet from Skype Support states that the incident is under the investigation and that so far, the only issue involves problems when users try to connect to the app.
Most users have reported that they can’t connect, but some have also reported that they can’t receive or send any messages. Group calls are also a problem, and there were even reports that adding users to list of friends can’t be done either. This information comes from the Microsoft’s blog post.
Skype Support’s next tweet has claimed that the problem was solved and that the issue was taken care of. However, the reports of Skype failure have continued despite this. Europe is still affected, with thousands upon thousands reports coming in at every few hours.
The exact details of the problem are still unknown since Microsoft refuses to share them. However, it is believed that a DDoS attack is the cause of the problems. A hacking group that calls themselves CyberTeam has claimed responsibility on their Twitter. The simple message ‘Skype down by CyberTeam’ says enough.
DDoS attacks are brute force attacks that hackers use for damaging systems through the use of botnets. The bigger the botnet – the stronger the attack. This is done by corrupting devices via malware and connecting them into one big network.
They ‘feed’ this network with more and more devices until it is strong enough for bombarding servers with information requests. Since all of these devices are contacting servers at the same time, they become overwhelmed, and eventually shut down.
The majority of the Skype users have expressed their annoyance on Twitter. So far, the battle against the issue or a potential attack still hasn’t come to an end. We continue to wait for new development, as well as for any sort of confirmation from Microsoft.